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Australia's Harvey Norman has worked on a class action over warranties By Reuters

(Reuters) – Australia's biggest electronics retailer Harvey Norman and one of its subsidiaries have been sued on behalf of consumers who were allegedly sold bad warranties, law firm Echo Law said on Wednesday.

The class action is based on allegations that the extended warranties sold by Harvey Norman provide “little or no value,” because consumers are already guaranteed the same rights under the Australian Consumer Law for free.

The law firm's actions represent consumers who purchased an extended warranty between September 17, 2018 and September 17, 2024.

“We consider that Harvey Norman customers who pay for Product Care should receive compensation,” said the law firm.

Harvey Norman said in a statement that the company and its subsidiary have complied with “all applicable laws at all times and both intend to defend the litigation vigorously.”

Echo Law did not immediately respond to a Reuters request for comment on the number of clients it represents and the compensation it is seeking.




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